Legal
Privacy Policy
1. Who We Are
Aura Edge Consulting & Coaching LTD, which provides its services under the brand name “BALOMERO” (“BALOMERO”, “we”, “our”, or “us”), is a company registered in the United Arab Emirates.
Address:
Smart Station – First Floor, Incubator Building
Masdar City, Abu Dhabi, United Arab Emirates
Email: [email protected]
We are responsible for the personal data we collect and process through this website and in connection with our coaching services. We process personal data in accordance with applicable data protection and privacy laws, including the United Arab Emirates Personal Data Protection Law (PDPL) and, where applicable, the European Union General Data Protection Regulation (GDPR).
2. Personal Data We Collect
When you use our website or contact us, we may collect personal data including:
- Your name
- Your email address
- Your phone number (if you choose to provide it)
We only collect personal data that is reasonably necessary to provide our services and communicate with you.
3. How We Use Your Personal Data
We use your personal data to:
- Respond to your enquiries
- Schedule and manage coaching appointments
- Communicate with you regarding our services
- Comply with applicable legal and regulatory requirements
- Protect our legitimate business interests, where permitted by law
We will not use your personal data for purposes that are incompatible with those described in this Privacy Policy without notifying you or obtaining your consent where required.
4. Legal Basis for Processing
Where applicable data protection laws require a legal basis for processing, we process personal data only where we are permitted to do so. Depending on the circumstances, this may include:
- Your consent
- Taking steps at your request before entering into a contract
- Performing a contract with you
- Compliance with legal obligations
- Our legitimate interests, provided these do not override your rights and freedoms
5. Sharing Your Personal Data
We do not sell your personal data.
We may share your personal data with trusted third-party service providers who help us operate our business, such as providers of appointment scheduling, email communications, website hosting, or IT support. These providers process personal data only on our behalf and under appropriate contractual or legal safeguards.
We may also disclose personal data where required by law or to protect our legal rights.
6. International Transfers
BALOMERO is based in the United Arab Emirates. Depending on your location and the services you use, your personal data may be processed or stored in the UAE or in other countries where our trusted service providers operate.
Where required by applicable law, we take reasonable and appropriate measures to ensure that personal data transferred internationally is protected through appropriate contractual, technical, and organizational safeguards.
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide our services
- Maintain appropriate business records
- Comply with legal, regulatory, accounting, or tax obligations
- Resolve disputes and enforce our agreements
When personal data is no longer required, it will be securely deleted or anonymized where appropriate.
8. Your Privacy Rights
Depending on the data protection laws that apply to you, you may have rights regarding your personal data, including the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data where applicable
- Request restriction of processing
- Object to certain types of processing
- Withdraw your consent where processing is based on consent
- Request a copy of your personal data in a portable format where applicable
To exercise any applicable rights, please contact us at [email protected].
We will respond to requests in accordance with applicable law.
9. Cookies
Our website uses cookies and similar technologies that are necessary for the operation of the website and the online booking system.
We do not use analytics, advertising, or other non-essential cookies without obtaining your consent where required by applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
The updated version will be published on this website with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we process your personal data, please contact us:
Aura Edge Consulting & Coaching LTD (brand name: BALOMERO)
Smart Station – First Floor, Incubator Building
Masdar City, Abu Dhabi, United Arab Emirates
Email: [email protected]
If you believe your personal data has been processed in violation of applicable data protection law, you may also have the right to contact the relevant data protection authority in the jurisdiction where those rights apply.